Multimodal bot solution uses bot framework like Google Dialogflow and custom designed adapters to publish bot across variety of channels
This page is work in progress…. I have added only Chatbot related projects as of now. I will be adding ML and rule based project details very soon.
During my 14+ years of career I have worked on variety of products, projects and POC’s. Few of them are as below,
Conversational AI Projects
– under update
Rule Based Projects
At the start of my career I have worked on variety of rule based applications for telcos and banks. I have extensive knowledge of Unified communications and collaboration (UCC) and Contact Center industry and technologies used in it. Below are the few of my IVR, CTI, CRM and Analytics related projects. I have removed customers name and included high level architecture diagrams only.
Created this core banking digital assistance for leading bank in Bangladesh. Bank decided to make it publically available on Facebook and Viber Messenger
Custom Viber messenger connector developed using Dialogflow V2 and Viber REST API in node.js
Solution includes inbound and outbound channel with Salesforce integration